Clinic Hours
Please do not come to the clinic without calling first.
All patients are expected to wear a properly fitted mask that covers their nose and mouth when visiting the clinic. If you do not have one, the front desk will provide you with one. You will also be expected to sanitize your hands upon entry.
Thank you for doing your part to keep yourself and our staff safe!
Contact
By phone: 416-470-6690
Please note that the phones are turned off every day between 12 and 1 PM.
By fax: 416-470-6691
Any time, during or after business hours.
By Secure Messaging: Update your Health card details or send us a message
Please do not make urgent or time-sensitive requests through secure messaging. These are best handled by calling the clinic.
Please note: Medical Advice will not be given over e-mail. If you have a medical issue, please call to book an appointment.
You can read more about our hours and our location here.
Regular Hours of Operation
Monday: 8:30 AM - 4:30 PM
Tuesday: 8:30 AM - 4:30 PM
Wednesday: 8:30 AM - 4:30 PM
Thursday: 8:30 AM - 4:30 PM
Friday: 8:30 AM - 4:00 PM
After-Hours Clinics
Please call us at: 416-470-6690 for an urgent appointment spot
Monday - Thursday 5:00 PM - 7:45 PM (by appointment only for urgent care concerns)
Saturday 9:00 AM - 11:30 AM (by appointment only for urgent care concerns)
Phone Hours:
Monday - Thursday
8:30 AM - 12:00 PM
1:00 PM - 4:30 PM
5:00 PM - 8 PMFriday
8:30 am - 12:00 PM
1:00 PM - 4:00 PMSaturday
8:30 AM - 12:00 PM
Please Note:
Our phones are turned off from 12pm - 1pm daily.
If our phones are off, please call the Telephone Health Advisory Service to speak with a nurse if you are uncertain whether you
require medical attention, or need medical advice: 1-866-553-7205 or call 811.
Please schedule your routine appointments with your primary care provider so they can provide continuity in your care. When your primary care provider is not available, you may be seen by another provider for urgent, same-day issues at our Urgent-Care Clinic.
Our Urgent Care Clinic is available to all patients of the Bridgepoint Family Health Team who need urgent care. To ensure continuity of care, we ask that you avoid going to a walk-in clinic and access your care through our Advanced Access services and Urgent Care Clinic.
Please call during regular office hours to book an appointment. Prescription refills, form completions, or pre-op exams are completed during regular business hours.
Holiday Closures
We are not open on the following statutory holidays in 2024:
Monday February 19 – Family Day
Friday March 29 – Good Friday
Monday May 20 – Victoria Day
Monday July 1 – Canada Day
Monday August 5 – Civic Holiday
Monday September 2 – Labour Day
Monday October 14 – Thanksgiving
Wednesday December 25 – Christmas Day
Thursday December 26 – Boxing Day